Privacy Policy

1. Data Controller

2. Scope of Application

This Privacy Policy describes how we collect, use and protect the personal data of users who visit and interact with our website, in compliance with Regulation (EU) 2016/679 ("GDPR") and applicable national law.

3. Types of Personal Data Processed

We process the following categories of personal data:

• Browsing data: technical information collected automatically during navigation, such as IP address, browser type, operating system, pages visited, date and time of access.
• Data voluntarily provided by the user: name, surname, business email address and content of communications sent through contact forms or other communication channels on the site.
• Cookies and similar technologies: information collected through technical cookies and, where applicable, other tracking tools, as described in the Cookie Policy.

4. Purposes of Processing

Personal data is processed for the following purposes:

• Manage and respond to information or contact requests
• Initiate or manage pre-contractual and commercial communications
• Comply with obligations required by applicable laws and regulations
• Ensure website security and prevent abuse or unlawful use
• Improve website functionality and browsing experience

5. Legal Basis for Processing

The processing of personal data is based on the following legal grounds under Art. 6 GDPR:

• The data subject's consent, where required
• Performance of pre-contractual measures taken at the request of the data subject
• Legitimate interest of the Controller, in particular for website management, security and internal organization
• Compliance with legal obligations to which the Controller is subject

6. Processing Methods

Personal data is processed using electronic tools, in accordance with the stated purposes and the principles of lawfulness, fairness, transparency, minimization and security.

7. Data Retention

Personal data is retained for no longer than necessary for the purposes for which it was collected:

• Data collected via contact forms: up to 24 months from the last contact
• Data relating to contractual or pre-contractual relationships: up to 10 years, where required by applicable law
• Browsing data: as described in the Cookie Policy

8. Data Recipients

Personal data may be shared with third parties acting as data processors or independent controllers, including:

• IT and hosting service providers
• Legal, tax and accounting advisors
• Competent authorities, where required by law

Personal data will not be disclosed and will not be transferred outside the European Union, unless adequate safeguards compliant with GDPR are in place.

9. Data Subject Rights

You may exercise at any time the rights under Articles 15-22 GDPR, including:

• Obtain confirmation of whether your personal data is being processed
• Request access, rectification or deletion of your data
• Request restriction of processing or object to it
• Receive your data in a structured, readable format (data portability)
• Withdraw consent given, without affecting the lawfulness of prior processing

Requests can be sent to: info@eden-technologies.eu.

10. Right to Lodge a Complaint

If you believe that the processing of your personal data violates applicable law, you have the right to lodge a complaint with the competent data protection supervisory authority.

11. Data Security

We adopt appropriate technical and organizational measures to ensure a level of security proportionate to the risk, including:

• Encryption of communications (HTTPS/TLS)
• Access restricted to authorized personnel only
• Backup systems and recovery procedures

12. Automated Decision-Making

Personal data is not subject to automated decision-making or profiling under Art. 22 GDPR.

13. Changes to This Privacy Policy

This Privacy Policy may be updated over time. Any changes will be published on this page and will take effect from the date of publication.

14. Contact

For any questions regarding this Privacy Policy or the processing of personal data, please contact us:

• Email: info@eden-technologies.eu
• Office: Poggibonsi (SI), Italy